Your computer may not have enough memory and processing power to run multiple applications during a Zoom call. Before Your Call: Close Unneeded Applications If your call keeps freezing or crashes, here are some other tips for dealing with the problem. If your Zoom call does freeze, wait 30 seconds before clicking anything your computer may resolve the issue on its own. We just went over how to make sure you have enough bandwidth for your Zoom call. What to Do If Your Video Is Freezing or Zoom Keeps Crashing Some popular options include Fast and Ookla. If you're not sure how fast your internet speed is, there are lots of speed tests available online. You can also join a Zoom test meeting to test your internet connection. You'll have different needs based on whether you're just attending a webinar or meeting, or if you're presenting or participating.

A webcam or HD webcam (Bluetooth, USB plug-in, or built-in).Īnother thing you'll need in order to use Zoom without freezing or crashing issues is a good internet connection.Microphone and speakers (Bluetooth, USB plug-in, or built-in).A Mac that can run macOS X with macOS 10.9 or later.

If you have a Mac, you'll need to install Zoom Client 5.1.1 and have the following features and software to use Zoom.

iPhone, iPod Touch, or iPad running iOS 7 or later.

iPhone 3GS with no front-facing camera, iPhone 4 and later, iPod Touch 4th generation and later, iPad 2 or later, iPad Pro, iPad mini.

System Requirements: iPhone, iPad, iPod Touch If your iPhone, iPad, iPod Touch, or Mac includes the following features and software, you can use it with Zoom. Here's a list of Apple devices that are Zoom compatible. To use Zoom, you'll need to have the proper hardware and software.

What to Do If Your Camera/Video Isn't Working in Zoom on a Mac.

What to Do If Your Camera/Video Isn’t Working on an iOS Device.

What to Do If Your Video is Freezing or Zoom Keeps Crashing.

Zoom iphone 5